At Avery Roams, we want our customers to be fully satisfied with their purchases. This Returns & Refund Policy explains the conditions under which returns are accepted and refunds are provided. By shopping with us, you agree to the following policy.
Eligibility for Returns
Items must be returned within 7 days of delivery.
Products must be unused, undamaged, and in their original packaging.
Proof of purchase (order confirmation or receipt) must be provided.
Certain items, such as personal care products, consumables, or clearance items, may not be eligible for return.
Return Process
Contact us at [email protected] within 7 days of receiving your order to request a return authorization.
Our support team will review your request and provide return instructions.
Ship the product back in secure packaging to avoid damage during transit.
Once received and inspected, we will notify you of the approval or rejection of your return.
Refunds
Since Avery Roams only accepts Cash on Delivery (COD) payments, refunds will not be issued in cash.
Approved returns will be compensated in one of the following ways:
Product replacement of the same or similar value, subject to availability.
Non-Returnable Items
Used or damaged items not due to our error.
Products returned without original packaging.
Clearance or final-sale products.
Damaged or Defective Items
If you receive a product that is damaged, defective, or incorrect, please contact us at [email protected] within 48 hours of delivery.
International Returns
For international orders, return shipping costs are the responsibility of the customer unless the product is damaged or incorrect.
Contact Us
If you have any questions about this Returns & Refund Policy, please contact us at:
Email: [email protected]